March 10, 2021
How To Find The Top Commercial Landscaping Contractor For Your Facility and Property
Hiring a commercial landscaping contractor can be a challenge. There are many individuals out there who provide this service, but not all of them are reputable. If you’re struggling with how to find the top commercial landscaping contractor for your facility and property, then this blog today is for you!
The Benefits of Hiring A Commercial Landscaping Contractor
There are several benefits of hiring a commercial landscaping contractor. For starters, lawn care maintenance tools and equipment are expensive to purchase. They’re also costly to maintain. Not every facility has someone who can service a mower on staff, so if your equipment breaks down, you’ll have to have a professional fix it.
Unlike most facilities, a commercial landscaping contractor will have backup equipment. This allows them to continue servicing your building even when they have a mower in for repair.
For a moment, let’s assume you decide to take care of it yourself. Do you actually have the time in your schedule to do it right each week? Or, do you deal with seasonal allergies? There are a number of possible situations, but each of them highlights how hiring a contractor is a much better option.
Critical Questions To Ask Your Landscaping Provider
While this list could be exhaustive, today we’re going to highlight the critical questions you need to ask your landscaping provider.
Number one, find out if they’re licensed and insured. As we alluded to earlier, some independent operators are simply doing this as a side job. Will you be covered if a rock flies out from their mower and damages a vehicle?
Next, ask them to talk about the extent of their service offerings. Do they offer everything you need?
Third, ask about their customer service options. How do they communicate and what happens if you’re not satisfied?
Payment considerations are always important to find out up front. Do they offer an online billing solution or recurring invoice option? As an extension of this, ask about their commitment requirements. Do they expect a long term contract, work solely on a month to month basis, or something in between?
A fifth consideration is their team makeup. Do they have a high turnover, simply hiring the first available person or do they take training and ongoing education seriously?
Finally, dig deeper into their professional connections. Find out if they’re in any organizations both locally and nationally.
Confirm You Have An Appointed Account Manager
A few moments ago, we mentioned customer service. It’s important to know whether you’ll be assigned a dedicated account manager who you can contact easily or if you are simply one of many assigned to the administrative assistant.
We cannot understate the importance of having an appointed person who knows the details of your account inside and out. This individual, while not always on call, should be able to get back in touch with you relatively quickly if you have concerns or questions.
Always Ask For Landscaping References
Also earlier, we mentioned about professional connections. Any reputable company should be willing to provide you with a list of references from clients they serve elsewhere. If they’re a multifaceted organization who serves both residential and commercial clients, that shows they’re diverse. Ask for both kinds of references.
Traditionally, commercial landscaping contractors may only serve business clients such as yourself. But with a company who does both, this allows you to pick up the phone and find out how they treat their small clients as well as their big ones.
It may feel weird at first to call a homeowner for a commercial job. However, the fact is, if they’re good at what they do they’re going to have people who are willing to share their experiences. Yes, call other facility managers. But also call residential references to get the best overall perspective.