May 29, 2016
Branded Group Committed to Customers + Community
Branded Group was founded on the premise that it could #BeBetter with a sincere commitment to both the customer and the community. Because of those who believe in our business model, we’re able to do just that – provide superior customer service while giving back to those in need.
I carry this commitment of service forth to our industry. At the recent PRSM conference, I was humbled that the industry took note of my desire to give back to the association, acknowledging me with the Service Excellence Award. This award is presented to volunteer members who have made significant contributions to the PRSM association and its membership community. Thank you for such an honor!
In my recent LinkedIn blog post, Empower Employees to Service Customers Better, I discuss our commitment to customer service and note how we empower our employees to better service the customer. If you have a minute, check it out and let me know what you think!